Application for visitors

I’m a visitor

How to get your remaining credit back, how to top up your credit easily and what to do when you can’t find the information slip with a QR code? We have the answers to your questions.

How do I return an already purchased event ticket?

This decision is up to the organizer of the event, in order for us to advise you on this we will need your order number and the reason for canceling the ticket you have already purchased. The order number can be found at NFCtron Pass. Click on Profile here and in the My Orders section, you will find the number you need.

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