The ticket price was higher than expected
In case the amount to be paid does not match the amount, please check first if you have not selected another type of ticket. If so, you can simply request an exchange by contacting our support team at [email protected] Another common possibility for a higher price may be that you have chosen to top up your ticket in addition to purchasing a ticket. You can return any unused credit to your account using your online receipt.
Please contact our support team on chat.
Please contact our support team on [email protected].