For visitors

Welcome to our visitor help centre. What can we help you with?

Online receipt

In the online receipt, you can check all transactions and the current balance on the chip. You can view purchase receipts, and tax documents. In the online receipt, you can also request a refund of the remaining credit on your bank account.

How to access the online receipt?

  • Scan the QR code from the printed information paper with your smartphone camera.
  • If you are unable to scan the QR code, use the link above the QR code.