Application for visitors

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How to get your remaining credit back, how to top up your credit easily and what to do when you can’t find the information slip with a QR code? We have the answers to your questions.

Losing a printed QR code

If you've lost your printed QR code and don't have a profile in Pass or our app where you can trace the QR, contact us at [email protected] and attach a photo of the back of your chip with the unique number stamped on it and let us know what event it is. We will then send you access to your online receipt.

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