Application for visitors

I’m a visitor

How to get your remaining credit back, how to top up your credit easily and what to do when you can’t find the information slip with a QR code? We have the answers to your questions.

I want to report an unknown payment

If you find an unknown payment on your online receipt, please contact us at [email protected]. Please indicate in your message what the payment is and attach a photo of your QR code. If you don't have a QR code, please send us a photo of the back of your chip with the unique chip number stamped on it and tell us what the event is.

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