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How to get your remaining credit back, how to top up your credit easily and what to do when you can’t find the information slip with a QR code? We have the answers to your questions.

How to scan the QR code?

Most of the more recent Android or iOS phones are able to scan a QR code right in their cameras. All you need to do is open the camera app and point it at the given QR code. You can then go to the given web page or app by clicking the notification that’ll show up on the display. If your phone can’t scan QR codes through its camera, you can use a scan reader app. There’s several of them and we recommend this one, for example.

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